Airport Experience Coordinator: Williamsburg & Richmond, VA (ORF & RIC)

The role

You will assist student groups as they arrive at and depart from airports and travel through the city. You will also help groups use the metro and supervise them at food courts during meals.

What you will do

• Handle groups and vendors in a customer-focused manner
• Manage issues that arise with the group during the assignment
• Stay professional, positive and friendly in challenging situations
• Accommodate special requests and anticipate traveler needs
• Keep open communication with office staff during shifts

Required qualifications

• Available during peak times, February through June
• Works well as a team with students, teachers, local vendors and WorldStrides staff
• Able to lead a group through the city on foot and by metro
• Time management and organizational skills
• Excellent customer service and communication skills
• Critical thinking and creative problem-solving skills
• Skilled at multitasking and able to work with minimal supervision
• Basic computer literacy
• Able to stay on your feet for shifts and lift or move up to 30 pounds when helping with luggage

Nice to have

• Experience working with student populations

Benefits

• Flexible schedule
• Mileage reimbursement
• Paid downtime

Before you apply

• Only people legally authorized to work in the United States will be employed
• No visa sponsorship is provided for this position
• Select seasonal roles may consider students on J-1 or F-1 visas

About the company

WorldStrides is a global leader in educational travel and experiential learning, founded in 1967. It offers travel, performing arts, language, career, service-learning, study abroad and sports programs.