Airport Experience Coordinator: Chicago, IL (ORD)

The role

You will assist groups as they arrive at and depart from Chicago's airports (ORD and MDW). You will also facilitate public transit rides and supervise groups at food courts during meals.

What you will do

• Handle groups and vendors efficiently in a customer-focused manner.
• Manage issues that arise with the group during the assignment.
• Stay professional, positive and friendly in challenging situations.
• Accommodate special requests and anticipate travelers' needs.
• Keep open communication with office staff during shifts.

Required qualifications

• Availability during peak times, February through June (required)
• Ability to navigate a group through the city on foot and by subway
• Time management and organizational skills
• Excellent customer service and oral communication skills
• Critical thinking and creative problem-solving skills
• Skilled at multitasking and able to work with minimal supervision
• Basic computer literacy
• Able to stay on your feet for shifts and lift or move up to 30 pounds

Nice to have

• Experience working with student populations

Benefits

• Flexible schedule
• Mileage reimbursement
• Paid downtime

Before you apply

• Must be legally authorized to work in the United States.
• No visa sponsorship is provided.
• Individuals on temporary visas such as E, F-1, J-1, H-1, H-2, L, B, J or TN are not eligible for hire, though select seasonal roles may consider students on J-1 or F-1 visas.

About the company

WorldStrides is a global leader in educational travel and experiential learning, founded in 1967. It offers programs in travel, performing arts, language immersion, career exploration, service-learning, study abroad and sports.