Event Staff, Heritage Festivals - Seasonal

The role

You will provide logistical and operational support at assigned Heritage Festival events. You will help keep the schedule on track, support adjudicators and participants, and make sure every participant has a high-quality experience. You report to the Event Host.

What you will do

• Support the oversight of event components and act quickly to resolve problems
• Adhere to event safety standards and carry out all policies and procedures
• Perform operational tasks as directed
• Assist with on-site set-up and breakdown of event space and A/V
• Assist with inventory, set-up, packing, and shipping of event materials
• Help keep the event schedule on time, including moving groups from warm-up to the main performance location
• Coordinate with adjudicators to ensure accurate scoring and timing of participant groups
• Keep adjudicators informed of any schedule adjustments
• Assist with final scoring, recordings, and preparation for the awards ceremony
• Provide excellent customer service to participants, adjudicators, and vendors; inspect equipment after use and pack it up at the end of the event

Required qualifications

• Work effectively in a service-oriented environment
• Strong logistical and organizational skills
• Ability to work in a high-pace environment
• Able to handle stress and remain calm
• Establish and maintain effective working relationships with management and other staff
• Travel to event locations over holidays and weekends
• Able to work a flexible schedule, including early mornings, evenings, weekends, and long workdays
• Organized and detail oriented, able to prioritize, handle multiple projects, and solve problems
• Excellent customer service skills
• Ability to work efficiently in a team environment
• Physically able to climb stairs, lift, walk, and stay on your feet for long hours, including exposure to hot or cold weather
• Able to keep professional decorum during conflict or issues with customers

Nice to have

• Event management experience

Benefits

• Compensation paid bi-weekly
• Housing and meals during events
• Working with like-minded professionals who are passionate about helping students

Before you apply

• Must reside at the event location
• Must complete a mandatory training program before working the first event
• Must pass a mandatory background check
• Must be legally authorized to work in the United States; sponsorship is not provided
• Individuals on temporary visas such as E, F-1, J-1, H-1, H-2, L, B, or TN are not eligible for hire; select seasonal roles may consider students on J-1 or F-1 visas

About the company

WorldStrides is a global leader in educational travel and experiential learning, founded in 1967 and serving more than half a million students each year in over 100 countries. It offers programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports.