Hotel Liaison/On Site Coordinator: New York City

The role

You will act as the WorldStrides liaison for student tour groups at a hotel in New York City. You will check groups in and out, coordinate breakfast and meeting space with hotel staff, and meet nightly with the Program Leader.

What you will do

• Manage arriving and departing groups courteously and efficiently
• Manage any issues that occur while engaged with the group
• Coordinate group activities such as breakfast and meeting space with hotel staff
• Meet nightly with the Program Leader about the group's needs
• Maintain a high level of professionalism and customer service at all times
• Other duties as assigned by the Manager

Required qualifications

• Team player who works well with students, hotel and office staff
• Dedicated, reliable, energetic, enthusiastic and career-minded
• Excellent written and oral communication skills
• Highly organized, detail-oriented and skilled at multi-tasking
• Quick thinking and creative problem-solving skills
• Ability to tactfully manage stressful or challenging situations
• Fundamental computer literacy (Microsoft Office)
• Minimum age of 21
• Valid U.S. driver's license and ability to drive in the New York metro area
• Available to work peak season, March through June
• Able to walk up to five miles per day on consecutive days and lift 25 pounds

Benefits

• Paid training
• Hotel accommodations booked by WorldStrides
• Meal per diem (if applicable)

Before you apply

• Must be legally authorized to work in the United States
• No visa sponsorship is offered for this position
• Individuals on temporary visas such as E, F-1, J-1, H-1, H-2, L, B, J or TN are not eligible for hire, though select seasonal roles may consider students on J-1 or F-1 visas
• Must be at least 21 years old

About the company

WorldStrides is a global leader in educational travel and experiential learning, founded in 1967. It serves more than half a million students annually across over 100 countries.