Hotel Liaison/On Site Coordinator: Philadelphia, PA

The role

You will act as the WorldStrides contact for student tour groups staying at a hotel in Philadelphia. You will help groups with check-in and check-out, coordinate activities with hotel staff, and meet nightly with the Program Leader.

What you will do

• Manage arriving and departing groups in a courteous, customer-focused manner
• Coordinate group activities such as breakfast and meeting space with hotel staff
• Meet nightly with the Program Leader to address the group's needs and requirements
• Manage issues that occur while engaged with the group
• Assist with check-in and check-out procedures
• Maintain a high level of professionalism and customer service at all times
• Remain at the hotel at all times while the group is in-house
• Other duties as assigned by the Manager

Required qualifications

• Must be at least 21 years of age
• Valid U.S. driver's license and ability to drive in the Philadelphia, PA area
• Available to work during peak season from March through June
• Able to walk up to five miles per day on consecutive days and lift 25 pounds
• Lives within driving distance of Philadelphia, PA
• Excellent written and oral communication skills
• Highly organized, detail-oriented and skilled at multi-tasking
• Quick thinking and creative problem-solving skills
• Ability to tactfully manage stressful or challenging situations
• Fundamental computer literacy (Microsoft Office)
• Team player who works well with students, hotel and office staff
• Dedicated, reliable, energetic, enthusiastic and career-minded

Benefits

• Paid training
• Hotel accommodations booked by WorldStrides
• Meal per diem (if applicable)

Before you apply

• Must be legally authorized to work in the United States
• No visa sponsorship is provided for this position
• Individuals on temporary visas such as E, F-1, J-1, H-1, H-2, L, B, J or TN, or who need sponsorship now or in the future, are not eligible for hire
• Select seasonal roles may consider students on J-1 or F-1 visas

About the company

WorldStrides is a global educational travel and experiential learning company founded in 1967. It runs programs for students in over 100 countries, including educational travel, performing arts, language immersion, career exploration, service-learning, study abroad and sports.