Workday HCM Consultant

The role

This role supports Workday HCM after go-live. The consultant diagnoses and resolves core HCM, absence and time tracking issues, and maintains organizations, structures and configuration. The work supports WPP's wider Workday transformation.

What you will do

• Manage complex change requests, identify the underlying problem, propose options and document the solution
• Diagnose and resolve core HCM, absence, compensation and time tracking issues raised by the business
• Support global merger activities and deployments
• Manage tickets from assignment, including P1 or P2 incidents, through to production and keep requestors informed
• Guide the analyst team on complex troubleshooting
• Manage escalations and communicate with senior stakeholders
• Provide functional expertise and guidance to People Teams
• Maintain up-to-date process documentation
• Safeguard global standards and principles against competing requests
• Take part in testing as required

Required qualifications

• Five years' Workday experience across HCM including absence, time tracking, recruitment and talent, preferably in a global organization
• Ability to identify opportunities to extend Workday usage to meet business requirements
• Ability to challenge stakeholders to fully understand a requirement
• Take ownership of queries and resolve them successfully
• Experience using ServiceNow or similar service management software
• Effective team player
• Excellent organizational skills, attention to detail and confident communication across all mediums
• Ability to deliver to deadlines and prioritize effectively
• Experience improving ways of working and processes

Nice to have

• Knowledge and experience of cross-functional working on both HR and finance processes

Benefits

• Passionate, inspired colleagues
• Scale and opportunity to create, influence and complete projects at a scale unmatched in the industry
• Challenging and stimulating work with a group of creative problem solvers

Before you apply

• The posting states WPP is an equal opportunity employer

About the company

WPP is a global marketing services company combining media intelligence, data, creativity, production, enterprise solutions and strategic counsel. It works with leading brands across more than 100 markets.