Workday PSA Lead

The role

You will be the WPP subject matter expert on Workday PSA and its integrated applications. You will resolve tickets, lead enhancements from concept to delivery, and lead and mentor a growing team.

What you will do

• Be the WPP subject matter expert on Workday PSA and integrated applications
• Build the capability to make changes without support from Workday partners
• Resolve assigned tickets for Workday PSA and integrated applications
• Develop assigned enhancements from concept to delivery with other Workday resources
• Maintain expertise on new Workday functionality and PSA and technology trends
• Provide creative Workday solutions
• Safeguard global design standards and principles against competing requests for change
• Recommend continuous improvements, including using AI and RPA
• Build relationships with process owners, SSC and stakeholders as a source of expertise
• Lead and mentor a growing team

Required qualifications

• Minimum 7-10 years global ERP support experience in a complex organization
• Ability to manage workload and prioritize to meet customer expectations
• Strong technical knowledge of configuration, reporting and integrations in Workday
• Outstanding understanding of professional services processes and systems in a global organisation
• Team leadership and mentoring a growing team
• Ability to inspire, engage and coach a diverse team across geographical boundaries
• Develop trusted relationships with stakeholders in IT and across the wider WPP business
• Creative solutioning and strong problem-solving skills
• Excellent interpersonal and communication skills with technical and non-technical audiences

Benefits

• Competitive benefits package (details at mybenefits.wpp.com)
• Hybrid working approach
• Passionate, inspired people
• Scale and opportunity to create, influence and complete projects
• Challenging and stimulating work
• Opportunities to grow and continuous learning

Before you apply

• Pay range is a base salary; individual pay varies by location, responsibility, experience and qualifications
• Accommodations or flexibility can be discussed with the hiring team during interviews

About the company

WPP is a growth partner for leading brands, combining media intelligence, creativity, production, enterprise solutions and strategic counsel across 100+ markets. It is an equal opportunity employer.