Client Lead

The role

The Client Lead is the main client contact for an assigned portfolio or category. This role builds client relationships, drives growth, and directs a team to deliver high-quality client work on time and within budget.

What you will do

• Develop and nurture relationships with key client stakeholders, including brand managers, media managers, and senior leadership
• Translate client vision and objectives into action plans and operational results
• Manage client expectations and address concerns promptly
• Lead communication on media trends and produce a quarterly insight piece for clients
• Present innovative media solutions to clients monthly
• Oversee the client service process from brief to post-campaign analysis
• Oversee client budgets, forecasting, expenditure tracking and reporting
• Negotiate rates and contracts with media vendors
• Lead, mentor and manage the workload of a team

Required qualifications

• Must have digital and automotive experience

About the company

WPP Media is WPP's AI-driven media operating unit, bringing together media, data and partnerships to deliver creative personalisation at scale. It works through the WPP Open platform.