Associate Director, Client Services

The role

You will lead client services for assigned FMCG brands, acting as the client's strategic advisor on communication issues. You will also lead and develop a team and work with the agency and regional teams.

What you will do

• Brand guardianship on assigned brands
• Act as the client's strategic advisor on all communication issues related to the brand or category
• Clarify, formalize and manage client expectations on an ongoing basis
• Develop strategic thinking for the brands handled
• Supervise and lead Annual Operating Plans and Communication Review work with teams
• Be the key contact for the Brand/Media Manager for the brands handled
• Create monthly media reviews and reports
• Lead conceptualization of local media campaigns and initiatives
• Lead and manage sub-teams and develop team members
• Ensure strict adherence to all SOPs and audit rules

Required qualifications

• Minimum 5-7 years of experience in a similar set up
• Ability to lead a team with full authority and motivate it during high media activity
• Process driven
• Good relations with media partners
• Business acumen and a fundamentally strong media professional
• Business acumen with the ability to understand 360 degree media

Benefits

• Competitive medical insurance
• Group retirement plans
• Vision and dental insurance
• Significant paid time off
• Preferential partner discounts
• Employee mental health awareness days
• Access to WPP Media and WPP networks, employee resource groups and in-office events

Before you apply

• If you require accommodations or flexibility, discuss this with the hiring team during the interview process

About the company

WPP Media is WPP's global media collective, bringing together media, data and partnerships. It is an equal opportunity employer.