Vice President, Client Services, India

The role

Lead client engagement and integrated digital media strategy across brand, performance, commerce and audience-led initiatives. Manage campaign delivery, measurement, account profitability, and lead and mentor a team.

What you will do

• Serve as a trusted advisor to client stakeholders and translate business priorities into media strategies
• Lead day-to-day client engagement and drive annual planning and business reviews
• Identify business growth, upselling and service expansion opportunities
• Lead integrated digital media strategies across brand, performance, commerce and audience-led initiatives
• Collaborate with specialist teams across search, social, programmatic, analytics, content and measurement
• Oversee planning and execution across biddable and non-biddable channels against agreed KPIs
• Drive adoption of advanced measurement frameworks such as attribution, conversion lift, brand lift, MMM and first-party data
• Lead and mentor a high-performing team across planning, activation, analytics and client servicing
• Manage account profitability, revenue forecasting and resource allocation
• Contribute to new business opportunities, pitches and strategic growth initiatives

Required qualifications

• 12+ years of experience in digital media strategy, planning and client leadership roles
• Strong understanding of digital ecosystems including Search, Social, Programmatic, Video, Commerce and Measurement
• Experience managing large and complex client mandates across multiple stakeholders
• Proven ability to lead integrated media planning and business growth initiatives
• Strong commercial acumen with experience managing account performance and profitability
• Demonstrated experience leading and developing teams
• Excellent communication, presentation and stakeholder management skills

Nice to have

• Experience with data-driven planning, audience strategy and advanced measurement frameworks

Benefits

• Competitive medical insurance
• Group retirement plans
• Vision and dental insurance
• Significant paid time off
• Preferential partner discounts
• Employee mental health awareness days
• Access to global WPP Media and WPP networks for learning and growth
• Employee resource groups and in-office events

About the company

WPP Media is WPP's AI-driven media operating unit, bringing together media, data and partnerships to deliver creative personalisation at scale. It works through the WPP Open platform.