Account Manager

The role

The Account Manager supports the active management of key campaigns for Google and helps run client operations workstreams. The role coordinates with local WPP network teams and works with Client Services on operational matters and daily client contact on specific workstreams.

What you will do

• Support the active management of key campaigns, including those from the local network
• Assist in running key client operations workstreams
• Coordinate with local WPP network teams working on Google to ensure smooth campaign and operations delivery
• Assist in running internal and external deliverables and communicate expectations clearly
• Support management of client satisfaction for campaign and operational issues and help resolve minor escalated issues
• Contribute to agency culture and support junior team members
• Support the use of AI and automation to deliver efficiency and process improvement
• Assist in monitoring adherence to financial processes and obligations with Finance and Commercial functions
• Act as a daily contact for client finance and operations issues
• Help identify organic growth opportunities and areas for process improvement

Required qualifications

• Degree educated or equivalent professional experience
• Proven and demonstrable experience in an Account Manager role or equivalent, with exposure to campaign management and operational duties
• Understanding of the principles of marketing and digital media
• Strong stakeholder management skills and ability to build internal and client relationships
• Developing business acumen, comfortable with numbers and drawing insights from quantitative and qualitative data
• Solid project management skills
• Organised and proactive

Nice to have

• Interest or basic experience in AI, automation, and driving efficiency

Benefits

• Competitive medical insurance
• Group retirement plans
• Vision and dental insurance
• Significant paid time off
• Preferential partner discounts
• Employee mental health awareness days
• Employee resource groups
• Access to the global WPP Media and WPP networks for professional development

Before you apply

• Must have the right to work in the UK

About the company

WPP Media is WPP's global media collective, bringing together media, data and partnerships. This role is with Media Futures Group, a bespoke media team for Google.