Senior Manager, Clients

The role

Lead integrated media strategy, planning and execution for a portfolio of client accounts, including offline, digital and O2O channels. Build client relationships, oversee campaign delivery and reporting, and support team development.

What you will do

• Develop integrated media strategies and plans that align with client objectives
• Serve as primary point of contact for assigned client accounts
• Oversee end-to-end implementation and optimization of media campaigns across platforms
• Work with media partners on planning and negotiations, and manage buying to high standards
• Analyze campaign performance and deliver insightful reports and presentations to clients
• Assist Director and Team Leaders in coaching junior staff and extended local teams
• Present point-of-views on media trends and bring innovative solutions to clients
• Collaborate with local market planning teams and internal departments
• Identify revenue growth opportunities with existing clients and take part in new business pitches
• Understand client market position to achieve optimal negotiation and track campaign efficiencies

Required qualifications

• Minimum 5 years of experience in media planning, buying, implementation and client servicing within the media industry
• Strong working knowledge of traditional and new media across all platforms
• Excellent client relationship management, communication and presentation skills
• Strong analytical mind and problem-solving skills; proficient in Excel
• Proven ability to develop and execute strategic media plans and translate them into effective buys
• Experience overseeing and quality controlling media monitoring, campaign optimization and post-analysis
• Fluent in English and Cantonese
• Fluency in Mandarin is a must for certain client portfolios
• Demonstrated drive, initiative and a can-do attitude
• Passion for new media communication and evolving technology

Nice to have

• Experience working in a matrixed organization
• Knowledge of WPP Media brands and capabilities
• Experience with organizational transformation and change management

Benefits

• Competitive medical insurance
• Group retirement plans
• Vision and dental insurance
• Significant paid time off
• Preferential partner discounts
• Employee mental health awareness days
• Access to global WPP Media and WPP networks and learning opportunities
• Employee resource groups and in-office events

About the company

WPP Media is WPP's AI-driven media operating unit, bringing together media, data and partnerships to deliver creative personalisation at scale. It is part of WPP, a growth partner for leading brands.