Manager, Content Operations

The role

Lead campaign workflows for Personal Care creative assets on Skin Cleansing campaigns. Manage content planning, production, asset delivery and stakeholder approvals across Creative, Brand and Agency teams.

What you will do

• Own workflow management from campaign intake through final asset deployment
• Build and manage project timelines in Wrike and resolve bottlenecks
• Lead campaign communications across Creative, Brand and Agency teams
• Align production schedules with brand, retail and media timelines
• Coordinate stakeholder review and approval processes
• Manage asset trafficking, approvals and handoffs with internal and external partners
• Ensure final assets meet channel specifications and naming conventions
• Track asset readiness and maintain asset inventories and delivery documentation
• Use AI-enabled planning and workflow tools to improve efficiency and speed-to-market
• Support development of content planning, production and delivery workflows

Required qualifications

• BA/BS in Marketing, Digital Media, Operations or related field
• 3-5+ years in content operations, marketing workflow management or project coordination, including omnichannel content planning
• Ability to manage workflows against tight timelines with multiple stakeholders
• Understanding of content production processes and digital asset management
• Familiarity with AI-driven tools and automation for workflow optimization
• Exceptional organizational and communication skills with a proactive, solution-oriented mindset
• Ability to work 3 days per week in office in Manhattan and Hoboken

Benefits

• Competitive medical insurance
• Group retirement plans
• Vision and dental insurance
• Significant paid time off
• Preferential partner discounts
• Employee mental health awareness days
• Access to global WPP Media and WPP networks
• Employee resource groups and in-office events

Before you apply

• Individual compensation varies by location, business needs, level of responsibility, experience and qualifications
• Only candidates selected for an interview will be contacted
• Accommodations or flexibility can be discussed with the hiring team during the interview process

About the company

WPP Media is WPP's AI-driven media operating unit bringing together media, data and partnerships. WPP Unite is a specialized unit within the WPP network delivering integrated marketing solutions for strategic clients.