Director, AI & Agent Governance

The role

You will own and maintain the agent roadmap for Google's global account at WPP Media. You will set up and manage the full lifecycle of AI agents, from intake through launch, testing, maintenance and retirement.

What you will do

• Own and maintain the agent roadmap for Google's global account, prioritizing initiatives by strategic value, user need, business impact and resources.
• Establish and manage the end-to-end agent lifecycle, from intake and development through approval, launch, testing, maintenance, optimization and retirement.
• Monitor the agent ecosystem across enterprise AI and workspace environments, including new agents, their usage and dependencies.
• Inventory, categorize and rationalize the agent portfolio, consolidating or retiring duplicate or overlapping solutions.
• Manage intake and prioritization of new agent requests with clear decision points.
• Coordinate approvals for agents that use new data sources, APIs or system connections.
• Establish testing and monitoring practices for agent safety, accuracy, reliability, data traceability and performance.
• Coordinate the dedicated agent-building team's roadmap and keep its priorities aligned with business needs.
• Partner with the agentic design forum or council and product teams on user experience issues and platform improvements.
• Build working relationships across Google, Data and Technology Services, WPP Media, subject matter experts and agency teams.

Required qualifications

• Bachelor's degree or equivalent professional experience in business, technology, communications, project management, product management or a related discipline.
• 5-8 years of relevant experience in product management, project management, program management, product operations, technology transformation or comparable complex operational work.
• Experience managing a product, program, portfolio, roadmap, backlog or complex cross-functional workstream from planning through delivery.
• Ability to bring structure, prioritization and accountability to ambiguous environments.
• Strong stakeholder management skills, including influencing senior leaders, technical teams, subject matter experts and cross-functional partners.
• Experience managing competing requests and recommending which initiatives should progress.
• Ability to understand AI, AI agents, data sources, workflows, APIs and related emerging technology concepts.

Nice to have

• Knowledge of governance, responsible AI, quality assurance, model evaluation, data traceability or operational risk management.
• Experience with enterprise AI platforms, workflow automation, digital transformation, product operations or technology ecosystems.
• Familiarity with Google Workspace, Gemini, comparable AI platforms, APIs or model context protocol connections.

Benefits

• Competitive medical insurance
• Group retirement plans
• Vision and dental insurance
• Significant paid time off
• Preferential partner discounts
• Employee mental health awareness days
• Employee resource groups
• Access to the global WPP Media and WPP networks for professional development

Before you apply

• WPP Media is an equal opportunity employer.
• Only candidates selected for an interview will be contacted.
• Proprietary WPP Media platforms can be learned in the role.

About the company

WPP Media is WPP's AI-driven media operating unit, bringing together media, data and partnerships to deliver creative personalisation at scale. It works through WPP Open and Open Intelligence.