Associate Director, Client Services, India

The role

This role leads integrated media and communication strategies for clients and builds senior client relationships as a strategic advisor. It also covers digital media planning, campaign excellence, data-led insights, and coaching and managing a team.

What you will do

• Lead integrated media and communication strategies aligned with client business objectives.
• Build trusted relationships with senior client stakeholders as a strategic advisor.
• Lead strategic planning across annual business plans, campaign roadmaps, and product launches.
• Develop end-to-end media strategies across digital, commerce, social, search, and emerging platforms.
• Ensure media plans are supported by audience intelligence, data analytics, and measurement frameworks.
• Use consumer insights and market trends to identify client growth opportunities.
• Introduce new planning methods and AI-powered capabilities, and encourage use of WPP Open.
• Identify opportunities to expand client partnerships and support new business pitches.
• Coach team members and manage resource planning, performance, and talent development.
• Collaborate across the wider WPP Media network on integrated client solutions.

Required qualifications

• Bachelor's degree in marketing, Business, Communications, Advertising, or a related discipline.
• 7 to 9 years of experience in media planning, client leadership, integrated communications, or strategic marketing.
• Experience in a senior leadership role.
• Proven experience managing large client portfolios and developing integrated media strategies across traditional and digital channels.
• Understanding of media planning, media buying, audience measurement, brand investment, and marketing analytics.
• Demonstrated success leading cross-functional teams, mentoring talent, and driving business growth.
• Strong analytical, problem-solving, and strategic thinking skills.
• Strong presentation, storytelling, and executive communication skills.
• Commercial acumen to translate business objectives into marketing solutions.

Nice to have

• Experience working with leading brands across automotive, FMCG, technology, or similar sectors.
• Strong understanding of AI-enabled planning tools, audience intelligence platforms, and data-driven marketing methods.

Benefits

• Competitive medical insurance.
• Group retirement plans.
• Vision and dental insurance.
• Significant paid time off.
• Preferential partner discounts.
• Employee mental health awareness days.
• Access to the global WPP Media and WPP networks for learning and growth.
• Employee resource groups and in-office events.

Before you apply

• WPP Media is an equal opportunity employer.
• Accommodations or flexibility can be discussed with the hiring team during the interview process.

About the company

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. It works through the WPP Open platform.