VP, Client Lead, GOC

The role

As Client Director in the Global Operations Centre, you will own the growth agenda for assigned clients across LATAM and with regional and global stakeholders. You will build senior client relationships, connect clients with WPP Media and GOC capabilities, and lead the executive engagement narrative.

What you will do

• Own the growth agenda for assigned clients, identifying, qualifying and advancing opportunities.
• Develop a strong understanding of each client's business priorities and connect them with relevant WPP Media and GOC capabilities.
• Build trusted relationships with senior client, regional and global stakeholders as the principal GOC partner.
• Represent the voice of the client within the GOC and translate priorities and feedback into clear direction.
• Mobilize Delivery, capability and leadership teams around client opportunities without direct reporting authority.
• Align client ambition with operational feasibility, working with Delivery leaders to protect quality, capacity and commitments.
• Lead the executive engagement narrative, demonstrating the business value and impact delivered by the GOC.
• Anticipate relationship and retention risks and coordinate senior responses to escalations.

Required qualifications

• 12+ years of relevant experience in senior client leadership, account management, consulting, media, marketing services or a comparable client-facing environment.
• Proven success retaining, developing and growing complex regional or global client relationships.
• Strong commercial judgment and experience identifying, qualifying and advancing growth opportunities.
• Demonstrated ability to influence senior stakeholders and mobilize matrixed teams without direct authority.
• Executive-level communication, negotiation and storytelling skills.
• English proficiency at C1 level or above.

Benefits

• Additional wellbeing and personal days.
• Access to WPP Media University.
• Professional learning and certifications.
• Health and emotional wellbeing support.
• Country-specific insurance, savings and wellness programs. Benefits vary by country, local policy and eligibility.

Before you apply

• Must be performed from within Mexico or Colombia by a person with valid authorization to work in the country.
• Only candidates selected for an interview will be contacted.

About the company

WPP Media is WPP's AI-driven media operating unit, bringing together media, data and partnerships to deliver creative personalisation at scale. It works through the WPP Open platform.