Associate Director, Commerce

The role

You will lead and coordinate eCommerce client accounts across platforms and act as the main campaign contact for clients. You will also manage and develop a team of more junior staff to deliver industry-leading eCommerce campaigns.

What you will do

• Take responsibility for the output of your team, both client facing and operational, and for adherence to controls and best practices.
• Keep up to date with the client's business and KPIs, and spot trends, product releases and opportunities.
• Develop strong relationships with clients and key suppliers, and lead team communications with them.
• Take responsibility for your team's development and career progression.
• Play an active role in recruitment and interviewing to build strong teams.
• Act as communication lead with client contacts, media partners and internal stakeholders.
• Help drive process automation through technology and efficient ways of working.
• Lead on application and adherence to activation-related finance processes.
• Contribute to the development of strategic revenue and services opportunities.
• Line manage more junior team members, overseeing their work and development.

Required qualifications

• In-depth understanding of eCommerce campaign set-up, management, optimisation and reporting across media owner and technology vendor platforms including Amazon, Citrus, Criteo, bid management and Niel
• Excellent understanding of the strategic and tactical application of eCommerce and digital marketing
• Proven project management, leadership and people management experience
• Data-literate, able to turn data into insights that shape strategic opportunities
• Keen to drive specialism excellence and client account performance
• Operationally proficient
• Attention to detail
• Calm under pressure

Nice to have

• Amazon DSP and AMC capability

Benefits

• Competitive medical insurance
• Group retirement plans
• Vision and dental insurance
• Significant paid time off
• Preferential partner discounts
• Employee mental health awareness days
• Access to global WPP Media and WPP networks and learning
• Employee resource groups and in-office events

Before you apply

• The right to work in the UK is required; this is a UK based role.

About the company

WPP Media is WPP's AI-driven media operating unit, bringing together media, data and partnerships. It is an equal opportunity employer.