Account Director, Data Operations

The role

You will own and coordinate the Cockpit data refresh calendar across several markets. You will check media data quality, resolve discrepancies, and act as the main contact between local teams, Nestlé stakeholders and data vendors.

What you will do

• Own and maintain the Cockpit refresh calendar for all participating markets, aligned with MMM modelling timelines
• Coordinate local market teams, data processing vendors and global Nestlé stakeholders to submit accurate data on time
• Manage ad-hoc refresh requests and assess feasibility against resource and process constraints
• Review and validate incoming media plan data for completeness, accuracy and agreed formats
• Perform central QA checks before data is loaded into Cockpit, or oversee local QA where decentralised
• Investigate and resolve data discrepancies in spend, impressions and reach with local teams
• Enforce agreed actualisation processes for Cockpit markets
• Ensure consistent application of data governance rules, including mandatory metrics, cost allocation and added value treatment
• Facilitate alignment calls to resolve blockers and keep all parties informed of timelines, dependencies and changes
• Communicate clearly on delays, risks and mitigation plans

Required qualifications

• Strong background in media planning, buying or media operations
• Deep understanding of campaign structures, channels and metrics
• Experience managing multi-market data workflows
• Experience working with multiple stakeholders across geographies
• Proven ability to interpret and troubleshoot media data (spend, impressions, reach, CPM/CPC calculations)
• Strong project management skills, managing multiple deadlines and priorities
• Excellent communication skills, explaining technical data issues to non-technical stakeholders
• High attention to detail and commitment to data accuracy

About the company

WPP Media is WPP's AI-driven media operating unit, bringing together media, data and partnerships. It is connected through WPP Open and powered by Open Intelligence.