Director, Clients (12-Month Maternity Cover)

The role

Lead the agency's work for a major client, OpenDoor for Amazon, focused on Amazon's Consumer Devices and Services business (Alexa+/Echo, Kindle and Fire TV). Own client delivery, commercial accuracy and forecasting, and take part in new business pitches.

What you will do

• Lead the client for the output from the agency.
• Understand all elements of a client's business and how to support its growth.
• Ensure teams collaborate and champion high-quality work for clients.
• Manage all financial interactions with the client, including purchase orders, accurately and smoothly.
• Be the active voice of the client in the agency, working with specialists to deliver against the brief and scope of work.
• Spot and convert opportunities to add value through specialist services, aligned to core client KPIs.
• Oversee all financial elements of the client relationship and resolve problems quickly.
• Take full responsibility for accurate forecasting and meeting internal deadlines.
• Take part in new business pitches and lead smaller pitches.
• Build trusted relationships with senior marketers at client organisations.

Required qualifications

• Client leadership experience, including an understanding of how an agency operates and how it works with clients.
• Ability to solve problems proactively and harvest insight from data.
• Ability to build and maintain stakeholder relationships.
• Effective communication: deliver information and opinions succinctly and adapt style to the audience.
• Strong commercial knowledge.
• Right to work in the UK.

Benefits

• Competitive medical insurance
• Group retirement plans
• Vision and dental insurance
• Significant paid time off
• Preferential partner discounts
• Employee mental health awareness days
• Access to the WPP Media and WPP global networks
• Employee resource groups and in-office events

Before you apply

• The role requires the right to work in the UK.

About the company

WPP Media is WPP's AI-driven media operating unit, bringing together media, data and partnerships. OpenDoor is a partnership between WPP and Amazon that delivers integrated services to one of WPP's top five global clients.