Director, Social

The role

You will lead the Paid Social discipline at the agency, including a team of 22 people across onshore and offshore hubs. You will set media strategy, sign off on campaigns and client reports, and manage senior client and platform relationships.

What you will do

• Direct, mentor and develop a 22-person onshore and offshore team.
• Run quarterly check-ins, individual growth plans and promotion readiness.
• Give Director-level signoff on media recommendations, test plans and client reports.
• Enforce QA processes and MAT and data integrity standards, resolving flagged issues within 3 working days.
• Build strategic relationships with senior client executives and platform leads at Meta, Google, X and LinkedIn.
• Serve as the senior escalation point for account friction, brand safety and leadership alignment.
• Oversee staffing, recruitment, interview loops and workload balancing.
• Ensure on-time timesheets, scope management, invoicing and financial procedures.
• Identify new client product opportunities and run platform feature betas.
• Lead a central agency workstream and publish internal market point-of-view pieces as a subject matter expert.

Required qualifications

• 8+ years in Paid Social media activation.
• 3+ years leading teams of 20+ members, onshore and offshore.
• Deep command of Meta, Google/YouTube, LinkedIn, X and TikTok.
• Experience with media automation (MAT) and QA frameworks.
• Proven executive stakeholder management, platform partner relations and senior issue escalation.
• Strong capability in staffing allocation, scope management, invoicing and agency financial protocols.

Benefits

• Competitive medical, vision and dental insurance.
• Group retirement plans.
• Significant paid time off.
• Preferential partner discounts.
• Employee mental health awareness days.
• Access to the WPP Media and WPP global networks.
• Employee resource groups and in-office events.

Before you apply

• Benefits may vary by office or country.
• Accommodations or flexibility can be discussed with the hiring team during interviews.

About the company

WPP Media is WPP's AI-driven media operating unit, combining media, data and partnerships for creative personalisation at scale. It works through the WPP Open platform.