Director, Clients, UK

The role

You will support the leadership of a client account and the campaign delivery process, acting as a main contact for senior clients. You will also lead and develop your team on the account.

What you will do

• Act as point of contact for clients and keep client satisfaction through the campaign lifecycle
• Define Actionable Briefs for tier 1 campaigns and oversee briefs for tier 2 and tier 3 campaigns
• Lead campaign and project management to deliver client work on time and on brief
• Provide accurate monthly, quarterly and yearly forecasts with the CFO
• Help manage client budgets against objectives
• Give timely, actionable feedback and mentor team members
• Lead daily huddles and weekly client status meetings
• Identify risks, issues and opportunities and escalate where needed
• Nurture growth opportunities across existing clients
• Potentially line manage 1 to 3 direct reports

Required qualifications

• Proven and demonstrable experience at Account Director or above in a media agency
• Degree educated or equivalent professional experience
• Strong written and verbal communication skills
• Strong organizational skills and attention to detail
• Solid grasp of digital marketing, including deep knowledge of digital media
• Ability to meet deadlines and manage multiple campaigns
• Superb client relationship and management skills
• Strong financial management skills, including managing campaigns to budget and margin
• Ability to work independently and collaborate in a team
• Right to work in the UK

Nice to have

• Background working with large brand, direct response and/or B2B media campaigns

Benefits

• Competitive medical insurance
• Group retirement plans
• Vision and dental insurance
• Significant paid time off
• Preferential partner discounts
• Employee mental health awareness days
• Global WPP Media and WPP networks for learning and connections
• Employee resource groups and in-office events

Before you apply

• Right to work in the UK is required
• Benefits may vary by office or country

About the company

WPP Media is WPP's global media collective, bringing together media, data and partnerships. The Google Cloud team this role sits in manages brand and direct response media for Google Cloud, Workspace and Gemini.