Manager, Clients, UK

The role

You will be the main point of contact for clients of The Goat Agency, a WPP Media brand that runs influencer and creator-led campaigns. You will manage several campaigns at once, turn client goals into briefs, and report results with recommendations.

What you will do

• Build trusted relationships with clients as their main point of contact.
• Translate client objectives into actionable briefs and make sure campaign requirements are met.
• Oversee multiple campaigns at once, working with internal teams to deliver smoothly.
• Provide regular updates and detailed reporting to clients, with insights and recommendations.
• Proactively identify opportunities for additional client activity and upselling.
• Present confidently in pitches, kick-off meetings and post-campaign reviews.

Required qualifications

• Experience working for a brand or in a client servicing role at an agency, with high profile and demanding clients.
• Experience pitching and selling ideas to clients, and presenting confidently to stakeholders at all levels.
• Passion for influencer marketing, with an understanding of social campaigns and current industry developments.
• Exceptional organisation and ability to manage multiple campaigns independently to a high standard in a fast-paced environment, with an eye for detail.
• Ability to stay calm under pressure and solve problems logically and efficiently.
• Excellent communication skills and the ability to build relationships with stakeholders at all levels, internal and external.
• Demonstrable experience delegating and prioritising an ever-changing workload.

Benefits

• Competitive medical insurance
• Group retirement plans
• Vision and dental insurance
• Significant paid time off
• Preferential partner discounts
• Employee mental health awareness days
• Access to the global WPP Media and WPP networks for learning and professional connections
• Employee resource groups and in-office events

Before you apply

• The role is UK based and requires the right to work in the UK.
• Applicants who need accommodations or flexibility can discuss this with the hiring team during interviews.
• Only candidates selected for an interview will be contacted.

About the company

WPP Media is WPP's AI-driven media operating unit, combining media, data and partnerships. The Goat Agency, a leading brand within it, runs award-winning influencer and social campaigns in more than 70 countries.