Site Reliability Engineer

The role

You will own production stability, system health and observability for a campaign governance and compliance platform running on Google Cloud. You will lead incident response and root cause analysis, fix Python code, and lead the L2+ support squad.

What you will do

• Own production stability, system health and observability for a campaign governance and compliance platform on GCP.
• Define and advance the observability strategy using Cloud Logging, Cloud Monitoring, Prometheus and SLIs/SLOs.
• Lead incident response, post-incident reviews and root cause analysis with the EMEA Engineering team.
• Diagnose and resolve complex incidents across application, database, infrastructure and networking layers.
• Read, debug and implement minor fixes in the existing Python production codebase.
• Monitor execution flows, data refreshes, automated checks and recurring compliance reporting.
• Automate manual support work, maintain runbooks and reduce operational toil.
• Provide technical leadership to the L2+ support squad through coaching, prioritization and handovers.
• Partner with Product, Engineering and QA to assess operational risk and influence the technical roadmap.

Required qualifications

• Advanced education in computer science, software engineering, IT or a related discipline, or equivalent practical experience.
• 7+ years in site reliability engineering, DevOps, or infrastructure/platform engineering roles.
• Deep hands-on experience with enterprise systems on Google Cloud Platform, including Compute Engine, GKE, Cloud SQL, BigQuery, Pub/Sub, Firestore, Cloud Functions, IAM and VPC networking.
• Strong, current Python proficiency, including debugging and implementing fixes in a shared production codebase.
• Strong Python and Bash scripting skills for automation, log parsing and operational tools.
• Complex production troubleshooting and root cause analysis across distributed systems, including leading post-incident reviews.
• High proficiency with Cloud Logging, Cloud Monitoring, Error Reporting, Prometheus and PromQL, including establishing SLIs and SLOs.
• Strong experience with Docker and Kubernetes, especially GKE.
• Experience using Terraform for infrastructure as code.
• Solid querying and troubleshooting across Firestore, BigQuery, PostgreSQL and MySQL.
• Experience leading, mentoring or serving as technical lead for a squad or team, with knowledge of Incident, Problem and Change Management and the software development lifecycle.

Benefits

• Competitive medical insurance
• Group retirement plans
• Vision and dental insurance
• Significant paid time off
• Preferential partner discounts
• Employee mental health awareness days
• Access to WPP Media and WPP global networks and learning opportunities
• Employee resource groups and in-office events

Before you apply

• Benefits may vary by office or country.
• Only candidates selected for an interview will be contacted.
• Reasonable accommodations are available on request during the application or interview process.

About the company

WPP Media is WPP's AI-driven media operating unit, bringing together media, data and partnerships. It is an equal opportunity employer.