Sr. Operations Technician, Data Center - Memphis

The role

You will keep the server and network infrastructure in our data centers and global points of presence healthy. You will troubleshoot, repair, rack and stack equipment, and manage inventory and documentation.

What you will do

• Report to the job site during initial construction and report back to the engineering team as required
• Perform troubleshooting and monitoring of servers and network in data centers and global points of presence
• Rack and stack data center network equipment
• Maintain warehouse inventory and asset management using the internal application
• Label and troubleshoot fiber and optics cables
• Install, troubleshoot, and repair power supply cabling
• Install racks, servers and switches, then hand off hardware to the provisioning team
• Manage response and resolution of data center operations tickets in Jira
• Create and maintain documentation and standard operating procedures
• Receive and decommission data center hardware, and handle vendor returns and spare parts inventory

Required qualifications

• High school diploma or equivalency certificate
• 5+ years of experience with server, storage, compute and network hardware
• 5+ years of experience troubleshooting and repairing servers and networking infrastructure
• 5+ years of experience in inventory management, and ordering, receiving and shipping server and network equipment
• Able to lift up to 35 lbs. unassisted
• Comfortable working at elevated heights up to 50 feet with appropriate safety gear
• Comfortable working in tight quarters and in an environment with noise exposure
• Available to work evenings and weekends

Nice to have

• Strong Linux skills, including file system navigation, user permissions, package management, process management and Bash or other scripting
• Experience being on-call and responding to critical events
• Experience leading data center infrastructure projects
• Experience with Oracle
• Experience with inventory management
• Excellent prioritization and time management skills
• Able to work in a fast paced environment
• Detail-oriented
• 4+ years of experience in structured cabling copper and fiber
• 4+ years of experience in power and cooling concepts inside the data center

Before you apply

• Subject to pre-employment drug testing and random drug and alcohol testing
• Subject to pre-employment and annual post-employment background checks

About the company

SpaceXSI is building Super Intelligence to help humanity understand the universe, including the Colossus supercomputers and Grok models. SpaceXSI is an equal opportunity employer.