Data Center Operations Technician

The role

You will keep the server and network infrastructure in our data centers healthy. You will troubleshoot, repair, install and document equipment, with a focus on fast detection and repair times.

What you will do

• Troubleshoot, monitor, diagnose and repair servers
• Rack and stack data center network equipment during build out
• Maintain network infrastructure, including gear swaps and fixing optics and fiber links
• Manage and resolve data center operations tickets in Jira
• Create and maintain task documentation and standard operating procedures
• Receive and decommission data center hardware
• Install racks, servers and switches, including cabling, power up and handoff to provisioning
• Maintain warehouse inventory and asset management in the internal application
• Handle vendor returns for infrastructure under and out of warranty
• Manage spare parts inventory in the data center

Required qualifications

• 2+ years working with server, storage, compute and network hardware
• 2+ years troubleshooting and repairing servers and networking infrastructure
• Must be able to lift 75 lbs
• Willing to work night shift, 6:00 PM to 6:00 AM

Nice to have

• Strong Linux skills
• 1+ years in inventory management, and ordering, receiving and shipping server and network equipment
• Experience being on-call and responding to critical events
• Experience leading data center infrastructure projects
• 1+ years in structured cabling, copper and fiber
• 1+ years in power and cooling concepts inside the data center
• Excellent prioritization and time management skills
• Able to work in a fast-paced, detail-oriented environment

Before you apply

• Must be willing to work night shift, 6:00 PM to 6:00 AM
• Must be accessible by cell phone and willing to go onsite in emergencies

About the company

SpaceX and its xAI team, SpaceXSI, are building Super Intelligence. Their work includes Colossus supercomputers, Grok models and several applications.