Data Center Operations Technician - Memphis

The role

You will keep the server and network infrastructure in our data centers and global points of presence healthy. You will troubleshoot, repair, rack, cable and install hardware, and manage inventory and documentation.

What you will do

• Report to the job site during initial construction and report back to the engineering team as required
• Troubleshoot and monitor servers and network in data centers and global points of presence
• Rack and stack data center network equipment
• Maintain warehouse inventory and asset management using the internal application
• Label and troubleshoot fiber and optics cables
• Install, troubleshoot and repair power supply cabling
• Install racks, servers and switches, and hand off hardware to the provisioning team
• Manage, respond to and resolve data center operations tickets in Jira
• Create and maintain documentation of tasks and standard operating procedures
• Receive and decommission data center hardware

Required qualifications

• High school diploma or equivalency certificate
• 2+ years of experience working with server, storage, compute and network hardware
• 2+ years of experience troubleshooting and repairing servers and networking infrastructure
• 2+ years of experience in inventory management, and ordering, receiving and shipping server and network equipment
• Ability to lift up to 35 lbs unassisted
• Comfortable working at elevated heights up to 50 feet with appropriate safety gear
• Comfortable working in tight quarters and in an environment with noise exposure

Nice to have

• Strong Linux skills, including file system navigation, file manipulation, user permissions, package management, process management and bash or other scripting
• Experience being on-call and responding to critical events
• Experience leading data center infrastructure projects
• Experience with Oracle
• Experience with inventory management
• 4+ years of experience in structured cabling copper and fiber
• 4+ years of experience in power and cooling concepts inside the data center
• Excellent prioritization and time management skills
• Detail-oriented and able to work in a fast-paced environment

Before you apply

• Subject to pre-employment drug testing, random drug and alcohol testing, and pre-employment and annual post-employment background checks
• Schedule includes evenings and weekends

About the company

SpaceX was founded to make life multiplanetary. SpaceXSI builds Super Intelligence, including Colossus supercomputers, Grok models and applications such as Grok Bot, Grok Build, Grok Imagine, Grok Voice and X.