Operations Specialist, Supercompute - Memphis

The role

You will own incident response and site sustainment for GPU compute in Memphis, working a 24/7 rotation. You will hold central control over what compute is impacted or drained and lead deployment work that brings new data halls online.

What you will do

• Staff a 24/7 rotation that owns incident management end to end
• Hold central control authority: determine what compute is impacted or drained
• Own day-to-day site sustainment operations, including resolving issues impacting rack-level compute
• Disposition daily issues across both Site Ops (compute) and Fac Ops (power and cooling)
• Lead acceptance and deployment testing campaigns to bring new data halls fully online
• Develop production scripts and automation for new data hall bring-up, and build the automation behind the NOC Bot
• Develop and maintain manufacturing-planning-style work instructions for technicians
• Own and document the live, changing state of data hall operation as new halls come online
• Enable Site Ops and Fac Ops technicians to work more efficiently and safely to increase GPU uptime

Required qualifications

• High school diploma or equivalency certificate
• 2+ years of experience in datacenter, critical facilities, HPC, or large-scale operations
• Must be able to work a 24/7 rotating schedule, including nights, weekends, and holidays as needed
• Physical capability to lift up to 50 lbs unassisted
• Ability to stand for long periods and use a ladder occasionally
• Must be willing to work extended hours as needed during incidents or data hall bring-up

Nice to have

• Associate's or bachelor's degree in a technical field
• System-level knowledge of datacenter sites spanning compute, network, power, and cooling
• Experience owning or running incident response in a 24/7 operations environment
• Specialized troubleshooting skills across rack-level compute and facility systems
• Experience with deployment engineering, commissioning, or acceptance testing of new data halls or clusters
• Production scripting and automation experience (e.g., Python, Bash)
• Experience writing work instructions, procedures, or manufacturing planning for technicians
• Experience supporting GPU, AI, or high-performance computing environments at scale
• Ability to communicate clearly during live incidents
• Enthusiasm for SpaceXSI's mission and ability to thrive in a fast-paced, high-ownership environment

Before you apply

• SpaceXSI is an equal opportunity employer

About the company

SpaceXSI is building Super Intelligence, including Colossus supercomputers, Grok models, and applications such as Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. It operates multi-campus, hyperscale GPU infrastructure in Memphis.