Megapack Field Technician - Memphis

The role

You will support the operation, maintenance and expansion of the Megapack energy storage fleet that powers SpaceXSI's AI infrastructure in Memphis. You will own the low-voltage side of the fleet, support daily medium-voltage switching, and help manage construction and commissioning across multiple sites.

What you will do

• Own the low-voltage side of the Megapack fleet, including AC and DC LV systems, 480V auxiliary power, breakers and LV terminations
• Perform Megapack enable/disable, isolation and return-to-service procedures
• Troubleshoot Megapack faults and alarms in the field and drive issues to resolution with OEM field service and engineering
• Act as onsite contact for Tesla Field Service technicians, coordinating access, isolations and work scope
• Support the daily medium-voltage switching plan, including de-energizing and re-energizing Megapack strings
• Perform and verify lockout/tagout and maintain switching and isolation records
• Oversee electrical and civil contractors, checking work against drawings, specifications and schedule
• Perform quality checks on LV and MV terminations, installations and repairs
• Coordinate installation and commissioning of new Megapack deployments
• Build, track and close out punch lists, with field verification before closure

Required qualifications

• 3+ years of field service, commissioning or maintenance experience on utility-scale battery energy storage systems or power infrastructure
• Must pass pre-employment and annual post-employment background checks
• Comfortable working with noise, outdoor weather and industrial conditions
• Able to lift 50+ pounds, climb, and work at heights and in confined spaces
• Valid driver's license and ability to travel between Memphis-area sites

Nice to have

• Hands-on experience with low-voltage AC/DC electrical systems, breakers and terminations
• Working knowledge of NFPA 70E, arc flash safety and lockout/tagout
• Ability to read electrical drawings, single-line diagrams and equipment documentation
• Strong communication and organizational skills for coordinating multiple contractors
• Comfortable in industrial, data center and active construction environments
• Utility-scale BESS field service experience, Megapack preferred, including Megapack 2 / 2XL
• Experience with OEM service and diagnostic tools, firmware updates and site controller workflows
• Experience supporting medium-voltage switching or string energization
• Construction management or field engineering experience, including QA/QC and Procore
• Familiarity with pad-mount transformers, medium-voltage cable and fire protection for energy storage

Before you apply

• Pre-employment and annual post-employment background checks are required

About the company

SpaceXSI is building Super Intelligence, including Colossus supercomputers, Grok models and applications such as Grok Bot, Grok Build, Grok Imagine, Grok Voice and X. The company is an equal opportunity employer.