Manager, Data Center Operations - Memphis

The role

You will oversee the data center technicians who keep SpaceXSI's AI infrastructure running. You will manage power, cooling, networking and hardware for the compute behind the company's AI systems.

What you will do

• Oversee site operations: power, cooling, networking and hardware deployments, targeting 99.999% uptime for AI compute systems
• Lead and develop a team of Data Center Operations Technicians through training and performance evaluations
• Manage hardware lifecycles, incident resolution and inventory, and refine procedures
• Coordinate between technicians, AI specialists and external vendors to integrate new technology and expand capacity
• Champion energy-efficient and sustainable practices
• Track and report uptime, power efficiency and issue resolution times
• Lead the team through emergencies and resolve issues quickly
• Build and refine processes such as preventative maintenance schedules and Jira ticket workflows
• Work with leadership to standardize best practices across sites, if applicable
• Support the company's growth plans through scalable operations

Required qualifications

• 5+ years of experience in data center operations or critical environments
• 3+ years managing technical teams
• Physical capability to lift up to 50 lbs, stand for long periods and use a ladder occasionally
• Willingness to work occasional on-call duties
• Willingness to travel to data center locations as needed

Nice to have

• Proven ability to lead teams in fast-paced, high-responsibility settings
• Solid expertise in server hardware, cabling and data center technologies, from setup to lifecycle management
• Experience supporting compute-heavy environments such as AI, machine learning or high-performance computing
• Proficiency with Jira and managing collaborative workflows
• Strong analytical skills and the ability to explain technical concepts clearly
• Familiarity with scripting (e.g., Python, Bash) to automate tasks
• A history of partnering with vendors, scaling operations and advancing sustainability initiatives
• Enthusiasm for SpaceXSI's mission
• Ability to thrive in a dynamic, mission-focused environment

Before you apply

• Must be willing to work occasional on-call duties
• Must be willing to travel to data center locations as needed

About the company

SpaceXSI is building Super Intelligence, including Colossus supercomputers, Grok models and applications such as Grok Bot, Grok Build, Grok Imagine, Grok Voice and X. The company is part of SpaceX, which aims to make life multiplanetary.