Client Account Manager, SMB

The role

You will own a portfolio of small and medium-sized advertisers and their agencies. You will advise clients on X advertising products, run and optimize their campaigns, and help them grow.

What you will do

• Own a portfolio of SMB advertisers and build plans to meet their goals
• Consult clients and agencies on X advertising products, targeting, creative and measurement
• Execute, optimize and analyze campaigns using internal tools and dashboards
• Run outreach and regular business reviews with clients
• Identify key stakeholders at each account and shape their digital marketing plans around X
• Resolve campaign and operational issues quickly and feed insights to product teams
• Support contract, renewal, billing and collections with Sales Finance
• Collaborate with the sales team to align priorities and client experience
• Mentor newer teammates as the team scales

Required qualifications

• Bachelor's degree
• 2+ years in digital advertising, sales, marketing, media account management or consulting
• Must be a U.S. citizen or national, U.S. lawful permanent resident, refugee under 8 U.S.C. § 1157, or asylee under 8 U.S.C. § 1158, or eligible to obtain the required authorizations from the U.S. Depa

Nice to have

• Proven ability to build client relationships and manage multiple accounts
• Experience turning marketing objectives into optimized campaigns using performance data
• Strong written, verbal and presentation skills
• Direct experience managing SMB or mid-market advertisers and hitting growth or revenue targets
• Familiarity with social and platform advertising products (X Ads a plus)
• Experience mentoring or onboarding others in a growth-stage environment
• Passion for X's mission around free speech and open public conversation

Benefits

• Equity
• Comprehensive medical coverage
• Vision coverage
• Dental coverage
• 401(k) retirement plan access
• Short- and long-term disability insurance
• Life insurance
• Various discounts and perks

Before you apply

• Applicant must be a U.S. citizen or national, U.S. lawful permanent resident, refugee, or asylee, or be eligible to obtain the required authorizations from the U.S. Department of State (ITAR)

About the company

SpaceX was founded to make life multiplanetary. SpaceXSI is building Super Intelligence, including Colossus supercomputers, Grok models and applications such as Grok Bot and X.