Xendit
Senior Solutions Engineer
Singapore, Singapore. Posted 6 months ago
The role
You will be the technical bridge between enterprise clients and Xendit's product and engineering teams. You will design payment solutions, support sales cycles, and guide clients from technical discovery to integration and launch.
What you will do
- Partner with the regional/global sales team to design tailored payment solutions using Xendit's product suite.
- Run technical discovery sessions with CTOs, Heads of Product and Lead Engineers to map infrastructure and integration needs.
- Architect solutions for complex cross-border payment flows with compliance and commercial outcomes in mind.
- Deliver product demonstrations and technical presentations to technical and non-technical audiences.
- Lead the technical response for RFPs and RFIs from enterprise clients.
- Prepare solution diagrams, integration guides and technical proposal documents.
- Scope and manage proof of concepts for complex enterprise opportunities.
- Guide clients through sandbox testing and integration planning.
- Share client feedback and feature requests with product and engineering teams.
- Work with Account Executives, Customer Success and Integration teams on account strategy and handoffs.
Required qualifications
- 6+ years of experience in a client-facing technical role.
- Experience in roles such as Solutions Engineer, Sales Engineer, Solutions Architect or Integration Consultant.
- Strong understanding of APIs, webhooks and SDKs; can read code samples and explain technical concepts to engineers.
- Experience working with regional or global enterprise clients.
Nice to have
- Familiarity with payment flows, acquiring, FX and/or payouts.
- Ability to communicate effectively in Mandarin, spoken and written.
Before you apply
- Willingness to travel for client meetings and internal alignment is expected.
About the company
Xendit is an enterprise payments platform offering payment processing, global payouts, localized FX, identity compliance and fraud protection. It serves clients including Meta, Traveloka, ByteDance, Wise and Grab.