Strategic Account Manager

The role

You will own and grow a portfolio of complex enterprise accounts, mainly cross-border e-commerce, global SaaS and large financial institutions across Indonesia and APAC. You will build C-level relationships, lead business reviews and work with Product, Engineering, Compliance, Legal and Risk teams.

What you will do

• Own the full P&L for a portfolio of key enterprise accounts and drive revenue through upselling, cross-selling and use case expansion
• Develop and execute 12 to 18 month account plans for each major client and manage churn risk
• Build and nurture C-level relationships (CEO, CFO, CPO, CTO) within accounts
• Lead client business reviews with data-driven insights and clear ROI
• Serve as trusted advisor and single point of contact for complex client organizations
• Bring client needs back to Xendit to inform the product roadmap
• Partner with Product, Solution Engineering, Compliance, Legal and Risk to scope new opportunities
• Stay ahead of regulatory shifts and payment trends as a subject matter expert on APAC cross-border flows

Required qualifications

• 5+ years of B2B account management or strategic sales experience in financial services, fintech or payments
• Consistent track record of meeting or exceeding revenue targets
• Experience managing and growing revenue within large and complex enterprise accounts
• Understanding of international cross-border merchants and cultural nuances of doing business across APAC
• Familiarity with the APAC region
• Professional proficiency in English and Bahasa Indonesia
• Builder mentality and comfort in zero-to-one environments
• Ability to present persuasively to executives and translate complex payment concepts
• Data-led and analytical approach to transaction patterns and risk

Benefits

• Impact at scale with ownership of a significant book of business
• Access to licensed infrastructure including acquiring, remittance, banking, VASP and lending licenses
• Accelerated career growth with promotion from within
• High-visibility projects with direct exposure to global leadership

Before you apply

• Hybrid model based in the Jakarta office

About the company

Xendit is an enterprise payments platform providing a unified API layer for payment processing, global payouts, localized FX, identity compliance and fraud protection across Southeast Asia and global markets. It is backed by top-tier global investors and processes transaction flows for platforms including Meta, Traveloka, ByteDance, Wise and Grab.