Financial Operations Associate

The role

You will run Xendit's daily financial operations, including processing customer transactions and handling bank requirements. You will also own reconciliations to confirm all funds move as expected across Southeast Asia.

What you will do

• Run daily shift operations: process customer transactions across the region
• Liaise with banking partners and carry out bank requirements
• Coordinate with internal teams to resolve customer issues
• Conduct and own periodic reconciliations of financial transactions for all regional products
• Automate reconciliations across products and the region
• Move across roles within the Financial Operations team as business needs require
• Solve complex problems with partner, product, sales, legal and compliance teams
• Resolve unreconciled transactions by finding and fixing root causes
• Set up reconciliation processes for new products, markets and regions

Required qualifications

• Fresh graduate in Management, Accounting, Finance or a similar course, or 1-3 years of relevant experience in a start-up or fast-paced environment or in payments, fintech or financial services
• Excellent verbal and written communication skills in English
• Working knowledge of Microsoft Office Suite and Google Suite
• Comfortable dealing with large datasets and data analysis
• Detail oriented; can see patterns in data or notice when something is amiss
• Based in Thailand

Nice to have

• Experience working in or dealing with banks or large financial institutions
• Takes initiative to ask questions and look for answers
• Prioritizes workload against tight deadlines and works well under pressure
• Team player who communicates well with internal and external stakeholders
• Strong sense of ownership and can push toward a goal independently
• Picks up new skills quickly through self-exploration and relationship building
• Creative thinker who considers problems from the customer's perspective
• Enjoys learning and always seeks to improve
• Experience with SQL or visualization tools such as Looker

Before you apply

• Must be based in Thailand
• Must be willing to work shifts on weekends and/or holidays if assigned or required

About the company

Xendit is an enterprise payments platform offering payment processing, global payouts, localized FX, identity compliance and fraud protection across Southeast Asia and global markets. It counts Meta, Traveloka, ByteDance, Wise and Grab among its clients.