Staff Product Manager, Buyer Experience

The role

Own the enterprise quote-to-order experience for large Xometry buyers, from procurement intake through repeat ordering. Set a 6 to 12 month strategy for the enterprise segment and align engineering, design, data science, sales, legal and customer success around it.

What you will do

• Own the enterprise quote-to-order funnel from procurement intake and account onboarding through repeat ordering.
• Run structured experiments on RFQ intake flows and multi-stakeholder approval steps.
• Research enterprise users through interviews, surveys and usage data, including engineers, procurement leads and compliance reviewers.
• Identify new problem spaces across the enterprise buyer lifecycle.
• Define the product strategy and roadmap with clear outcomes and milestones.
• Set KPIs for each initiative and adjust priorities based on results.
• Align cross-functional teams and drive adoption through rollout plans, in-app education and customer communication.
• Write structured specs that AI agents such as Claude and Cursor can build against, and ship tested changes quickly.

Required qualifications

• 10+ years of experience in product management.
• Direct ownership of an enterprise B2B or two-sided marketplace product.
• Experience working with large enterprise customers and complex organizational workflows.
• Hands-on fluency with AI tools such as Claude and Cursor.
• Strong strategic and analytical skills.
• Comfort making decisions under ambiguity and turning vague problems into testable hypotheses.
• Strong communication and influence skills, including aligning senior leadership without direct authority.
• Bachelor's degree in Business, Computer Science, Engineering or a related field.

Nice to have

• Experience redesigning an enterprise feature with measured before and after results.
• Experience designing for multiple enterprise personas with differing needs.
• Experience shipping an ML or AI feature into a complex flow.
• Experience with manufacturing, supply chain or logistics products.

Benefits

• 401(k) match.
• Medical, dental and vision insurance.
• Life and disability insurance.
• Generous paid time off, including vacation, sick leave, floating and fixed holidays.
• Maternity and bonding leave.
• EAP and other wellbeing resources.

Before you apply

• The role requires hybrid work, 3 days a week, in Waltham, MA or North Bethesda, MD.
• The company participates in E-Verify for US-based roles. Form I-9 information is provided to the federal government after an offer is accepted.

About the company

Xometry is a public company (NASDAQ: XMTR) that connects people with ideas to manufacturers. Its digital marketplace gives manufacturers resources to grow and makes global manufacturing capacity accessible to Fortune 1000 buyers.