Staff Product Manager, Buyer Experience

The role

Own the enterprise quote-to-order experience for large buyers of custom parts, from procurement intake through repeat ordering. Define a 6 to 12 month strategy and KPIs, and lead cross-functional teams to ship changes.

What you will do

• Own the enterprise quote-to-order funnel from procurement intake and account onboarding through repeat ordering
• Run structured experiments on RFQ intake flows and multi-stakeholder approval steps
• Get close to enterprise customers through interviews, surveys and usage data across engineering, procurement and compliance users
• Identify and define new problem spaces across the enterprise buyer lifecycle
• Define and own product strategy and roadmap with clear outcomes and milestones
• Set outcomes and KPIs for each initiative and adjust priorities based on results
• Align engineering, design, data science, category management, marketing, sales, legal and customer success
• Drive adoption of new capabilities through rollout strategy, in-app education and customer communication
• Write structured specs that AI agents can build against and ship validated changes quickly

Required qualifications

• 10+ years of experience in product management
• Direct ownership of an enterprise B2B or two-sided marketplace product
• Experience working with large enterprise customers and complex organizational workflows
• AI-native, with hands-on fluency in tools such as Claude and Cursor
• Strong strategic and analytical skills with systems-thinking
• Comfort making decisions under ambiguity and turning loose problems into testable hypotheses
• Strong communication and influence skills without direct authority
• Proven ability to drive change in a fast-paced, scaling organization
• Bachelor's degree in Business, Computer Science, Engineering or a related field

Benefits

• 401(k) match
• Medical, dental and vision insurance
• Life and disability insurance
• Generous paid time off including vacation, sick leave, floating and fixed holidays
• Maternity and bonding leave
• EAP and other wellbeing resources

Before you apply

• Xometry participates in E-Verify and requires Form I-9 information after an offer is accepted to confirm work authorization in the U.S.

About the company

Xometry (NASDAQ: XMTR) operates a digital marketplace connecting manufacturers with buyers, including Fortune 1000 companies, who need custom parts made.