Xometry
Staff Product Manager, Sales Operations
Waltham, MA. Posted 28 days ago
The role
You will lead product strategy for Sales Technology and Operations, rebuilding core sales tools into a unified revenue and account management system. You will work with sales leaders and Salesforce engineering teams to design a sales tech stack and a two-year roadmap.
What you will do
- Build a first-hand understanding of customer journeys in each segment and develop buyer profiles
- Modernize CRM infrastructure to support multi-stakeholder coverage models
- Establish automated data pipelines for reporting and incentive tracking
- Match sales tooling to how each segment's buyers evaluate, purchase, and reorder
- Build enterprise transaction infrastructure, including e-procurement punchout connectors and sustainment catalogs
- Stream production and fulfillment milestones into sales workflows and configure exception alerts
- Turn leadership input into product requirements and secure cross-team engineering commitments
- Translate sales processes into specifications for intelligent systems and set a governance framework for routing tasks to models
Required qualifications
- 10+ years of product management experience
- Direct ownership of sales tech, revenue operations, CRM platforms, or B2B marketplace sales infrastructure
- Experience supporting B2B sales organizations with a defined segmentation model
- Demonstrated depth in customer journey understanding across multiple buyer profiles
- Deep architectural knowledge of Salesforce, including Sales Cloud, CPQ, and enterprise integration patterns
- Hands-on fluency with modern commercial stacks, including sales engagement, conversation intelligence, marketing automation, and cloud data warehouses
- AI-native working style with hands-on use of tools such as Claude and Cursor
- Systems-thinking mindset to manage technical dependencies across databases, legacy ERPs, and cloud platforms
- Executive presence and experience aligning senior commercial and technical leaders
- Comfort making high-stakes decisions under ambiguity
- Bachelor's degree in Computer Science, Engineering, Business, or a related technical field
Benefits
- 401(k) match
- Medical, dental, and vision insurance
- Life and disability insurance
- Generous paid time off, including vacation, sick leave, and floating and fixed holidays
- Maternity and bonding leave
- EAP and other wellbeing resources
Before you apply
- For US-based roles, the employer participates in E-Verify and will verify work authorization with Form I-9 after an offer is accepted
About the company
Xometry (NASDAQ: XMTR) connects people with ideas to manufacturers who can make them. Its digital marketplace gives manufacturers resources to grow and gives buyers at Fortune 1000 companies access to global manufacturing capacity.