Xometry

Staff Product Manager, Sales Operations

Waltham, MA. Posted 28 days ago

The role

You will lead product strategy for Sales Technology and Operations, rebuilding core sales tools into a unified revenue and account management system. You will work with sales leaders and Salesforce engineering teams to design a sales tech stack and a two-year roadmap.

What you will do

  • Build a first-hand understanding of customer journeys in each segment and develop buyer profiles
  • Modernize CRM infrastructure to support multi-stakeholder coverage models
  • Establish automated data pipelines for reporting and incentive tracking
  • Match sales tooling to how each segment's buyers evaluate, purchase, and reorder
  • Build enterprise transaction infrastructure, including e-procurement punchout connectors and sustainment catalogs
  • Stream production and fulfillment milestones into sales workflows and configure exception alerts
  • Turn leadership input into product requirements and secure cross-team engineering commitments
  • Translate sales processes into specifications for intelligent systems and set a governance framework for routing tasks to models

Required qualifications

  • 10+ years of product management experience
  • Direct ownership of sales tech, revenue operations, CRM platforms, or B2B marketplace sales infrastructure
  • Experience supporting B2B sales organizations with a defined segmentation model
  • Demonstrated depth in customer journey understanding across multiple buyer profiles
  • Deep architectural knowledge of Salesforce, including Sales Cloud, CPQ, and enterprise integration patterns
  • Hands-on fluency with modern commercial stacks, including sales engagement, conversation intelligence, marketing automation, and cloud data warehouses
  • AI-native working style with hands-on use of tools such as Claude and Cursor
  • Systems-thinking mindset to manage technical dependencies across databases, legacy ERPs, and cloud platforms
  • Executive presence and experience aligning senior commercial and technical leaders
  • Comfort making high-stakes decisions under ambiguity
  • Bachelor's degree in Computer Science, Engineering, Business, or a related technical field

Benefits

  • 401(k) match
  • Medical, dental, and vision insurance
  • Life and disability insurance
  • Generous paid time off, including vacation, sick leave, and floating and fixed holidays
  • Maternity and bonding leave
  • EAP and other wellbeing resources

Before you apply

  • For US-based roles, the employer participates in E-Verify and will verify work authorization with Form I-9 after an offer is accepted

About the company

Xometry (NASDAQ: XMTR) connects people with ideas to manufacturers who can make them. Its digital marketplace gives manufacturers resources to grow and gives buyers at Fortune 1000 companies access to global manufacturing capacity.

Staff Product Manager, Sales Operations at Xometry | JobZoey