Technical Engineering Advisor

Bulgaria, Sofia. Posted 23 days ago

The role

The Technical Engineering Advisor reviews part designs for manufacturability and supports customer deals of all sizes. The role also resolves technical production issues with providers and supports sourcing and continuous improvement.

What you will do

Perform routine Design for Manufacturing (DFM) reviews
Analyze part designs and support their optimization to ensure manufacturability
Communicate with customers by phone, video calls and in writing to clarify design and production issues
Support customer deals of all sizes as part of the Customer Success team
Collaborate with providers to resolve manufacturability challenges
Provide expertise in complaint handling (excluding formal RMA cases)
Ensure clear and timely resolution of technical production issues
Work with the Sourcing Engineering team to identify the most suitable providers
Support continuous improvement of manufacturing and engineering processes

Required qualifications

5+ years of experience in 3D printing technologies (FDM/FFF, SLA, SLS, MJF, DMLS/SLM)
Practical experience in additive manufacturing and DFM analysis
Ability to interpret technical drawings, GD&T and 3D CAD models
Ability to independently identify technical risks and propose manufacturing solutions
Fluent and professional English
Customer-oriented mindset with a strong understanding of customer needs
Strong problem-solving skills and high attention to detail
Ability to multitask in a fast-paced environment and adapt across different industries
Send CV in English

Benefits

Salary plus RSUs
Corporate laptop
Open, friendly and trusting team environment
Development opportunities in a fast-growing company
Ongoing free well-being activities
Charity projects worldwide
Flexibility to adapt quickly
Well-structured onboarding plan

Before you apply

Application must be submitted with a CV in English

About the company

Xometry (NASDAQ: XMTR) connects people with ideas to manufacturers through a digital marketplace. It gives manufacturers resources to grow and gives buyers access to global manufacturing capacity.