Business Development Manager

The role

You will develop new business with small and medium-sized businesses across international markets. You will manage customer relationships, handle inbound requests and support customers with orders and account use.

What you will do

• Develop and expand the customer base through outbound sales and inbound lead management
• Achieve established sales plans and individual KPIs
• Handle incoming customer requests promptly and professionally
• Maintain communication with customers by calls, emails, online meetings and messaging
• Maintain accurate customer data in Salesforce
• Support customers with account usage, request submissions and order placement
• Monitor and follow up on customer payments
• Maintain long-term customer relationships and identify upselling opportunities
• Identify new business opportunities in assigned and acquired accounts
• Represent Xometry professionally to customers in various industries

Required qualifications

• First experience in sales, business development, customer success or account management
• Fluent Italian and English
• Strong interpersonal and communication skills, with the ability to build trust, negotiate and achieve results
• Ability to identify business opportunities, achieve sales targets and contribute to a healthy sales pipeline
• Ability to quickly understand product specifics and explain them to customers
• Strong social intelligence, empathy and a customer-oriented communication style
• High level of responsibility, flexibility, determination and motivation to grow

Nice to have

• Experience living abroad

Before you apply

• Candidates must be located in Bulgaria

About the company

Xometry (NASDAQ: XMTR) connects people with ideas to manufacturers through a digital marketplace. It gives manufacturers resources to grow and gives buyers at Fortune 1000 companies access to global manufacturing capacity.