Agentic Success Manager

The role

You will turn strategic customer relationships into measurable business impact and growth. You diagnose customer problems, build AI agent solutions, and align senior stakeholders to deploy them into production.

What you will do

• Diagnose the customer's business, economics, strategic priorities and customer journey
• Structure complex, ambiguous problems into hypotheses, analysis and actionable recommendations
• Build, prototype, test and deploy AI agents and automations that solve real customer problems
• Become a trusted advisor to senior stakeholders and mobilize cross-functional teams without direct authority
• Identify whitespace, build business cases and partner with Sales to grow customer accounts
• Scale successful use cases into repeatable opportunities across the customer's business

Required qualifications

• Experience shipping an AI agent, prompt system, automation or similar AI-powered workflow
• Ability to read an API doc, experiment with AI tools and debug a flow
• Bilingual in Spanish and English
• Structured problem-solving skills
• Commercial instinct
• Executive presence and ability to influence senior stakeholders
• Analytical rigor and ability to turn data into clear recommendations
• Ownership of outcomes
• Bias for action

Nice to have

• Experience in SaaS, ecommerce, CRM, MarTech, AI or digital transformation

Benefits

• Unlimited PTO
• Competitive compensation
• Flexible time, driven by results
• Start-up environment with international teamwork

Before you apply

• Shipping an AI agent or AI-powered workflow is required

About the company

Yalo is a company that builds intelligent AI agents for businesses, born in Latin America. It puts AI agents inside large enterprises to work alongside their commercial teams.