Sr Staff Software Engineer

The role

This role leads the technical ownership and reliability of the Core Services Platform, on which all Yalo products and AI agents operate. The person will work with teams to integrate new systems and features across channels and the messaging pipeline.

What you will do

• Own the architecture of Core Services, including channel and webhook pipeline, accounts, identity, and entitlements.
• Lead technical delivery, scope work, unblock engineers, and review designs and code.
• Use AI coding agents for implementation, testing, and review while keeping high PR throughput.
• Ensure reliability and observability with dashboards, alerts, and on-call incident response.
• Lead platform migrations and govern event and message schemas safely.
• Integrate external platform changes and manage billing and credits models.
• Monitor costs and work with DevOps to optimize spending and reduce waste.
• Mentor team members, set standards, and document design reviews.
• Collaborate cross-functionally to align platform capabilities with product needs.

Required qualifications

• Bachelor's or Master's degree in Computer Science or related field, or equivalent experience.
• 8+ years building and operating back-end services with staff-level engineering or tech lead experience.
• Proficient in Go, Python, SQL, with strong experience in microservices and API development.
• Expertise in event-driven architectures and Kafka.
• Experience with GCP, Kubernetes, and infrastructure as code.
• Strong understanding of data structures, algorithms, and distributed systems design.
• Experience with identity, authentication, and authorization systems.
• Hands-on experience with AI coding agents and maintaining high PR throughput.
• Proficiency in observability and reliability practices.
• Problem-solving skills in fast-growing platforms with unclear ownership.

Nice to have

• Experience with messaging channel APIs like WhatsApp Business or Meta Cloud API.
• Knowledge of Node.js, TypeScript, and schema governance.
• Experience with billing, metering, or usage-based pricing systems.
• Previous role as a tech lead or engineering manager of a small team.

Before you apply

• Yalo is an Equal Opportunity Employer.

About the company

Yalo builds products and AI agents that run on its Core Services Platform. The company describes its values as caring, initiative, excellence, and simplicity.