Technical Project Manager

The role

You will own end-to-end delivery of AI-powered agent solutions, from SOW validation and kickoff through go-live and post-launch support. You will be the single point of contact between clients and the delivery squad.

What you will do

• Own the full project lifecycle from SOW validation and kickoff through delivery, go-live and post-launch support.
• Define agent scope, guardrails and escalation rules for AI-powered implementations.
• Be the single point of contact between clients and the squad, routing requests and managing expectations.
• Lead Agile/Scrum ceremonies, manage sprint backlogs and ensure demos show real business value.
• Deliver Weekly Governance Reports and Quarterly Roadmap Reviews to clients.
• Partner with Tech Leads and UX Designers to validate proposed architectures.
• Identify risks, including model dependencies, data quality, integration failures and unexpected agent behavior.

Required qualifications

• 3+ years of project management or business analysis experience in the tech industry.
• 3+ years of customer-facing experience managing expectations across technical and business stakeholders.
• Fluent in English and Spanish.
• Experience delivering chatbot or conversational AI implementations end-to-end.
• Organized, ownership-driven, and able to spot and remove blockers.
• Genuine curiosity to develop fluency in AI/agentic systems.

Nice to have

• Background as a software developer or hands-on technical experience.
• Familiarity with the full SDLC and engineering best practices.
• Experience in CPG, Retail or Banking industries.
• Fluency in Portuguese.
• Exposure to tools like Jira or Linear, Claude Code.

Benefits

• Unlimited PTO policy
• Competitive rewards on the market range
• Work-life and personal life integration
• Start-up environment
• International teamwork
• Career growth with no limits beyond the individual

Before you apply

• Prior exposure to AI/agentic systems (LLMs, RAG pipelines, tool use, agent orchestration) is a strong advantage but the posting does not require it.

About the company

Yalo builds an intelligent sales platform and AI agents that help businesses sell across omnichannel customer experiences. It was born in Latin America and serves businesses in emerging markets and enterprises worldwide.