Platform Consultant

The role

You will serve as a Yext product expert for clients. You will configure the platform, manage data and lead client projects from start to finish.

What you will do

• Lead large projects and client accounts as a technical project manager
• Manage and prioritize multiple client configuration or data management requests
• Advise clients on applying Yext technology to achieve brand visibility results
• Create business requirements documents and ensure accurate platform configuration
• Configure the Yext environment, including Knowledge Graph, Pages, Listings and Search, and build data connectors
• Work with engineers, designers and other teams to implement solutions
• Provide status updates and communicate risks and opportunities to clients and the account team
• Serve as a technical subject matter expert on Yext solutions for customers and internal teams
• Test new features and give feedback to product management
• Contribute to internal process improvements

Required qualifications

• BA/BS degree in any subject, or similar college-level education
• 3-6 years of experience in software implementation, consulting or similar client-facing roles, preferably SaaS
• Strong data modeling and technical background, such as website development, data integrations, or CRM design and management
• Excellent communication and collaboration skills
• Excellent English, written and verbal
• Strong interpersonal skills and ability to explain complex problems
• Ability to thrive in a cross-functional, fast-paced team
• Ability to learn new concepts quickly
• Strong attention to detail, organized and process-driven
• Strong work ethic and pride in high-quality service
• Fluency and interest in artificial intelligence (AI) usage, optimization and tool creation
• Must be available for occasional travel (less than 5%)

Nice to have

• Relational databases
• Search Engine Optimization (SEO)
• Generative Engine Optimization (GEO)
• Artificial Intelligence Optimization (AIO)
• Local digital marketing
• Agile software development
• User experience best practices

Benefits

• Medical, dental and vision benefits
• Life insurance
• Short-term and long-term disability
• 401(k) retirement plan
• Vacation and sick leave
• Eligibility for variable pay programs based on performance

Before you apply

• Yext is an equal opportunity employer and considers qualified applicants regardless of criminal histories, consistent with legal requirements
• Reasonable accommodations are provided for people with disabilities during the application and interview process

About the company

Yext is an enterprise agentic marketing platform that helps brands and partners manage visibility across AI and traditional search. Thousands of brands and digital marketing partners in financial services, healthcare, retail, hospitality and food use Yext.