Senior Director, Product Management

The role

You will own product strategy, execution and commercial growth for Yext's Consumer Experience portfolio. You will turn six channel products (Reviews, Social, Email, SMS, Campaigns, Compliance/Supervision) into one coordinated platform and lead a team of Product Managers.

What you will do

• Build the Unified Campaigns Engine that coordinates Email, SMS, Social and Reviews from one campaign moment
• Close the consumer feedback loop by turning inbound consumer signals into Knowledge Graph data that adapts outbound messaging
• Drive cross-sell and lift Net Revenue Retention across the portfolio
• Lead and coach an existing team of Product Managers
• Make AI-native work the default, with PMs prototyping and validating using working models
• Own the product strategy and execution for the entire Consumer Experience surface area

Required qualifications

• Proven B2B SaaS product leader who has managed and scaled multi-product portfolios
• Understanding of relational data, APIs, and modern AI/LLM retrieval layers
• Experience shipping AI features into real workflows and designing for when they are wrong
• Experience managing PMs and elevating their craft
• Commercial acumen in packaging, pricing dynamics and unit economics

Nice to have

• Experience in MarTech, CRM, Customer Engagement, or Enterprise Data platforms

Benefits

• Medical, dental and vision benefits
• Life insurance
• Short-term and long-term disability
• 401(k) retirement plan
• Vacation and sick leave
• Variable pay programs based on performance

Before you apply

• Yext will provide reasonable accommodations to people with disabilities on request

About the company

Yext is an enterprise agentic marketing platform that helps brands manage visibility across AI and traditional search. Thousands of brands and digital marketing partners in financial services, healthcare, retail, hospitality and food use it.