Client Account Management Associate

The role

You will support YipitData's growing client base across the Asia Pacific market. You will build client relationships, help clients get the most value from the firm's research, and identify expansion and engagement opportunities.

What you will do

• Interact with sophisticated investors to identify engagement opportunities
• Cultivate meaningful client relationships
• Find new and creative ways to drive value and grow user engagement
• Become a trusted resource by ensuring clients get the most value from research
• Be an expert on the products and associated investment narratives
• Identify and execute expansion opportunities, risk mitigation and engagement strategies

Required qualifications

• Professional fluency in English (oral and written)
• Professional fluency in Mandarin (oral and written)
• Strong oral and written communication, including great questioning skills
• Ability to clearly communicate complex ideas to a wide range of audiences
• Judgment when handling a wide variety of client situations and communications
• Ability to build strong relationships and be sensitive to client needs
• Ability to manage a high-touch, high-volume client base
• Resourceful, resilient, and excited to learn
• Positive, self-starter and team player
• Genuine belief in the data-powered product and interest in financial markets

Nice to have

• 2 to 5 years of experience in the expert network or financial industry

Benefits

• Highly competitive salary and commission plan
• Growth determined by impact rather than tenure, with an environment focused on ownership, respect, and trust

About the company

YipitData is a market research and analytics firm for the disruptive economy, using proprietary technology to analyze alternative data. It serves clients from top investment funds to Fortune 500 companies and has offices in the US, APAC and India.