Senior Client Success Associate

The role

This role supports YipitData's clients across the Asia Pacific market. You will build client relationships, help clients get the most value from the company's research, and find expansion and engagement opportunities.

What you will do

• Find new ways to drive value and grow user engagement
• Become a trusted resource by making sure clients get the most value from the research
• Be an expert on the products and the related investment narratives
• Identify and carry out expansion opportunities, risk mitigation and engagement strategies
• Interact with sophisticated investors to find engagement opportunities
• Manage a high-touch, high-volume client base

Required qualifications

• Professional fluency in English (oral and written)
• Professional fluency in Mandarin (oral and written)
• Strong oral and written communication, including great questioning skills
• Ability to communicate complex ideas clearly to a wide range of audiences
• Good judgment when handling a wide variety of client situations
• Ability to build strong relationships and be sensitive to client needs
• Positive, self-starter and team player
• Interest in financial markets and belief in the data-powered product

Nice to have

• 2 to 5 years of experience in the expert network or financial industry

Benefits

• Highly competitive salary and commission plan
• Growth determined by impact rather than tenure

Before you apply

• Notes that the company is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, ge

About the company

YipitData is a market research and analytics firm for the disruptive economy, which recently raised $475M from The Carlyle Group at a valuation of over $1B. It has offices in the US, APAC and India, and was recognized by Inc. as a Best Workplace for three consecutive years.