Commercial Account Manager

The role

You will build relationships with large commercial retail and e-commerce clients and grow Yotpo's revenue with each account. You will close cross-sell and upsell deals, forecast sales and retention, and act as a trusted advisor on client business challenges.

What you will do

• Close complex cross-sell and upsell deals from your own relationships or from CSM, Partner, Marketing and other channels
• Act as a trusted advisor to clients on their business challenges and objectives
• Build and nurture relationships with key stakeholders, including economic buyers
• Understand customer pain points and propose tailored solutions across Yotpo's product suite
• Forecast sales, retention activity and revenue achievement while keeping customers satisfied
• Apply knowledge of different e-commerce verticals and tailor your approach to each

Required qualifications

• 2+ years of closing experience with a record of top performance
• Experience carrying a mid-market quota at a SaaS company
• Experience managing 3-6 month sales cycles across complex organizations, from managers to C-level stakeholders
• Ownership of territory management and account planning, and ability to use internal resources such as SDRs, Partners and Marketing
• Ability to thrive in a constantly changing, fast-paced, high-growth environment

Nice to have

• Passion to learn, and excitement about eCommerce and technology

Benefits

• Company-sponsored RRSP matching
• 100% coverage of additional benefits programme
• Equity in options
• Individualized career development, rewards and recognition
• Wellness and philanthropic programming and events

Before you apply

• Yotpo states that if you do not meet 100% of the qualifications, you should still apply

About the company

Yotpo provides AI-powered Reviews and Loyalty solutions for eCommerce. The company works with over 30,000 global brands.