SEO/AEO Client Strategists

The role

You will own customer relationships for Yotpo Discover from onboarding through renewal. You will help brands improve how they appear in AI-driven discovery, including search, AI answers and shopping assistants.

What you will do

• Own post-onboarding customer relationships through renewal, driving retention and expansion with Account Managers and Customer Success teams
• Help design and scale the Discover Customer Success motion, including success plans, QBR templates and playbooks
• Lead AEO optimizations using Yotpo Discover and turn AI discovery insights into concrete recommendations
• Partner with Product to shape the roadmap through structured customer feedback and validation sessions
• Lead strategic QBRs and executive-level conversations that align customer goals with outcomes
• Build multi-threaded relationships, from day-to-day operators to C-suite stakeholders
• Track adoption and performance, identify risk early and lead resolution strategies

Required qualifications

• 3+ years of experience in SEO, AEO, organic search or digital strategy
• Strong understanding of SEO/AEO strategy, technical audits, organic search performance and content optimization
• Experience managing client relationships and presenting strategic recommendations
• Ability to explain complex SEO and AI-driven discovery concepts clearly to stakeholders at different levels
• Naturally curious and consultative, able to uncover opportunities and recommend practical solutions
• Comfort working in ambiguity and translating technical concepts into business value

Nice to have

• Experience advising clients on SEO/AEO strategy and execution
• Agency, digital marketing agency or consultancy background
• Hands-on AEO/GEO experience
• Interest in how AI-powered search and LLMs are changing discovery

Benefits

• 100% coverage of employee medical premiums; 90% coverage for dependent/family premiums
• 100% coverage of employee dental and vision premiums
• Comprehensive life and disability insurance
• Flexible Time Off (FTO) policy, sick time and paid holidays
• Equity in options
• Company-sponsored 401K matching
• Pre-tax Commuter and Healthcare benefits
• Comprehensive paid leave for new parents and Dependent Care FSA
• Individualized career development, rewards and recognition
• Wellness and philanthropic programming and events

Before you apply

• The posting says AI may be used to screen, assess or select applicants

About the company

Yotpo helps eCommerce brands turn browsers into customers with AI-powered Reviews and Loyalty solutions. It works with over 30,000 global brands.