Google Business Profile Specialist

The role

You will set up and optimize Google Business Profiles for hundreds of clients each month. You will also communicate with clients by email, update their profile content, and work directly with Google support to resolve issues.

What you will do

• Manage the set-up and optimization of hundreds of clients per month on the Google Business Profile platform
• Communicate by email with clients to get the information needed for set-up and optimization
• Create and update content in client Google Business Profiles
• Process optimization reports for optimized clients
• Provide continuous assistance and troubleshoot issues with client Google Business Profiles
• Work directly with the Google support team to resolve client issues

Required qualifications

• At least 1 to 2 years of experience with Google services (Google Business Profile, Google Ads, Local Services Ads, Google Analytics)
• Extremely organized and capable of multitasking
• Great written English and communication and client management skills
• Team player, adaptable, with problem solving skills
• Processor 2 GHz or above, Intel Core 5/7 or equal, highly required
• Latest operating system required
• At least 16 GB RAM and 100 GB free disk space
• A backup computer with the same specs as the main device is required
• Noise-cancelling headset is a must
• Wired internet connection of at least 20 Mbps for the main ISP
• Backup internet is a must (pocket wifi, prepaid wifi, etc.; no USB sticks)
• Backup power source

Nice to have

• Background in SEO and basic design skills
• Experience with Zendesk and Google Workspace

Benefits

• Commitment to personal development
• Guidance and support through interaction with the Executive Team to prioritize company goals
• Leadership and mentoring for entry-level to senior staff
• Recognition of outstanding efforts
• Team building events, team lunches, happy hours and other company-wide events
• A supportive, caring environment dedicated to continuous learning and growth

Before you apply

• The posting requires a backup computer, headset, internet and power as listed under requirements
• The posting requires applicants to include the magic word YLOPER, as stated in the posting

About the company

Ylopo is a growing marketing and technology company that provides internet marketing services and lead generation software to real estate agents across the country. It was founded by two real estate technology veterans.