Technical Product Manager

The role

You will set the strategy, roadmap and delivery for technology products and platform capabilities, including Zafin's AI Operating System (AIOS). You will work with engineering, architecture, design and business teams to turn customer and business needs into product direction.

What you will do

• Define and communicate product vision, strategy and roadmap for assigned products or platform capabilities.
• Translate business needs into clear product requirements and priorities with stakeholders.
• Own and manage the product backlog, balancing customer value, technical priorities and business objectives.
• Write user stories, define acceptance criteria and support delivery through the software development lifecycle.
• Collaborate with engineering teams to deliver high-quality, scalable solutions.
• Engage with customers and internal stakeholders to gather feedback and validate assumptions.
• Analyze product performance, usage and market trends to inform decisions.
• Support release planning, feature launches, adoption activities and ongoing product evolution.
• Foster collaboration across cross-functional teams and alignment on priorities and outcomes.

Required qualifications

• Experience managing technology products in an Agile software development environment.
• Strong understanding of software development processes and ability to work effectively with engineering teams.
• Experience defining product requirements, managing backlogs and prioritizing competing initiatives.
• Excellent analytical, problem-solving and decision-making skills.
• Strong communication and stakeholder management skills.
• Ability to balance customer needs, technical considerations and business objectives.
• Experience working with Agile tools such as Jira or similar platforms.

Nice to have

• Experience with enterprise SaaS products.
• Experience with AI, automation, workflow or platform technologies.
• Experience in banking, financial services or other regulated industries.

Benefits

• Fully company-paid health benefits.
• Annual bonus opportunities.
• Generous vacation and holidays.
• RRSP matching.
• Employer-paid insurance coverage.
• Wellness resources.
• Extensive paramedical benefits.
• Paid volunteering days.
• Opportunities for professional growth and career advancement.

Before you apply

• Zafin may use AI and/or automated technology to screen or assess applicants. Zafin will not use AI to conduct interviews or make hiring decisions.
• Accommodations are available on request for candidates in all parts of the selection process.

About the company

Zafin is an AI platform company that helps regulated institutions modernize how critical work is designed, governed and delivered. It partners with financial institutions across North America, Europe, the Middle East, Africa and Asia-Pacific.