Product and Pricing Consultant II/III

The role

You will partner with banking customers to implement Zafin's SaaS solutions. You will turn business requirements into functional solutions and work with customers, Product Management, Engineering and implementation teams.

What you will do

• Lead business discovery sessions and requirements workshops with customer stakeholders.
• Elicit, analyze, and document business and functional requirements.
• Perform fit-gap analysis and recommend scalable solution approaches.
• Prepare implementation deliverables such as functional specifications, user stories, process flows, and test documentation.
• Configure and validate Zafin solutions based on approved functional designs.
• Support Agile delivery through backlog refinement, sprint planning, and functional clarifications.
• Plan and support functional, integration, and user acceptance testing.
• Conduct solution demonstrations, customer training, and knowledge transfer sessions.
• Build customer relationships, manage functional risks, and mentor junior consultants.

Required qualifications

• 5+ years of experience in Functional Consulting, Business Analysis, or Solution Consulting within Banking or Financial Services.
• Bachelor's degree in Computer Science, Finance, or related fields (relevant experience can alternatively be considered).
• Strong understanding of banking products and pricing, including deposits, lending, cards, fees, rates, offers, or relationship pricing.
• Experience leading customer workshops, requirements gathering, and fit-gap analysis.
• Strong analytical and problem-solving skills.
• Experience preparing functional specifications, user stories, process flows, and test scenarios.
• Excellent communication, presentation, stakeholder management, and facilitation skills.
• Ability to manage multiple priorities independently in a fast-paced consulting environment.
• Customer-focused with a consultative mindset and strong collaboration and influencing skills.

Nice to have

• Experience implementing SaaS enterprise applications.
• Knowledge of cloud concepts and Agile methodologies.
• Experience with REST APIs, enterprise integrations, and data mapping.
• Familiarity with Jira, Confluence, or similar collaboration tools.

Benefits

• Fully company-paid health benefits
• Annual bonus opportunities
• Generous vacation and holidays
• RRSP matching
• Employer-paid insurance coverage
• Wellness resources
• Extensive paramedical benefits
• Paid volunteering days
• Professional growth and career advancement opportunities

Before you apply

• Zafin may use AI to screen or assess applicants, but will not use AI for interviews or hiring decisions.
• Accommodations are available on request for all parts of the selection process.

About the company

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. It is headquartered in Toronto, Canada and partners with financial institutions across several regions.